Refund policy

RETURNS

We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item, please contact us at info@outtheboxbabygifts.co.uk to discuss the issues and start the process of your return.
If applicable, you will be refunded the full amount of your order minus any P&P charges. Return postage must be paid by the customer.
Products must be unused, returned in their original packaging and fit for re sale.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.